Can I Return The Order?
you can return back the shopped products received in a damaged or defective condition and quality of product shipped is not good. within 24 hours after receiving.
What is the guideline of return the order
Returns for refunds or exchange or replacement will not be accepted under following circumstances:
Return request will not be accepted which was executed after 24hours of receiving the products by you.
The products are used or not in its original conditions.
If the products are without its packaging, accessories or freebies.
If the products are tampered or serial number missing.
Any other damaged or defect which are not covered under the manufacturing warranty.
What is the process of return the order
That’s very simple way of return the product within 24 hours of receiving, you can request for return via email at care@Rakhishopindia.com or over phone given on Contact us.
Followings are solutions in case of return:
Replacement of the product's) with similar products (If the stocks are available)
I have to send the product or can be it collected from my address?
You have to courier the returnable product and you are requested to ensure the product must be in original and unused condition along with complete in tags or labels, original packing and of course the invoice. The replacements of the products are subject to availability of the products stock.
Rakhi Shop India do not charges extra for returns or replacements of any products.
Rakhi Shop India only refunds when:
The order was cancelled by the customer before dispatch or the request is made within 24-hours of placing an order.
The customer returns the product in original, unused and request for a refund.
In case of non delivery of Courier products as well refunds will be done except in cases of adverse climatic conditions, any sort of area blockage and other such conditions.
can I track the status of refund ?
When we received the returned product, our team will verify the cause of return and return the product. After verification, we will information you through email or telephonic for confirmation of the return. If you did not receive your refunded sum of the amount within a time frame, you can contact us .
Where refund will reflects or credited ?
Your refund will reflect/credited in the same account provided at the time of placing the order.